Impact of Digital Infrastructure on the Creative Innovation and Competitive Capacity of Small and Medium Enterprises in Vietnam

Innovation is increasingly becoming a breakthrough and indispensable driving force in science and technology development, particularly in the country’s development strategy, and is the key to improving competitiveness and businesses’ rapid and sustainable development. Therefore, this study aimed to determine the impact of digital technology on creative innovation among small-scale enterprises in Vietnam. On this basis, the authors proposed policy implications that enhance creative innovation and competitive capacity. Qualitative methods were used to collect data and consult with 30 managers at 30 enterprises. The quantitative method was also applied by collecting survey data from 900 managers working for 900 small and medium enterprises in six large cities in Vietnam. Data were collected using an online questionnaire (docs.google.com) and processed using SPSS 20.0 software; Amos was based on the structural equation model. Research results show five factors affecting the creative innovation and competitive capacity of small and medium enterprises (SMEs) in Vietnam with a significance level of five percent: (1) financial resources (FR), (2) human resources (HR), (3) technology and digital infrastructure (TI), (4) corporate governance and innovation strategy (CG), and (5) policy and legal environment (PL). The authors also provided five policy recommendations for improving creative innovation and competitive capacity. Finally, the study concludes that innovation positively impacts the competitiveness of SME. Furthermore, the authors also point out that the relationship between innovation and technology and digital infrastructure is positive. The novelty of the research provides important policy implications for promoting innovation and improving competitiveness, focusing on improving technology and digital infrastructure.

Competitiveness; Creative innovation; Digital infrastructure; Technology

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