Published at : 31 Jul 2026
Volume : IJtech
Vol 17, No 4 (2026)
DOI : https://doi.org/10.14716/ijtech.v17i4.8380
| Mamdouh Alenezi | The Saudi Data & AI Authority (SDAIA), Riyadh 12435, Saudi Arabia |
| Mohammed Akour | College of Engineering, Computer Engineering Department, Al Yamamah University, Riyadh 13541, Saudi Arabia |
| Omaia Alomari | Information Systems Department, College of Computer and Information Sciences, Prince Sultan University, Riyadh 12435, Saudi Arabia |
Therefore, agentic Artificial Intelligence (AI) represents a paradigm shift in terms of tool use from reactogenic and generative systems to computer programs that can reason and sequentially plan and execute tasks. There are many interests regarding agentic AI, but current studies are yet to provide any well-structured information on points of insertion into the SDLC process, capabilities needed, and effects compared to the limitation posed by the governance mechanism. This study aims to develop and validate a framework for introducing agentic AI into the software development process. Our methodology involved a combination of both qualitative and quantitative research approaches that included a systematic literature review (2024–2025) and a quasi-experimental multi-case empirical analysis based on four enterprise software development projects (April–September 2025). A literature synthesis provided a list of integration points and architectural capabilities that were further evaluated using pre-vs. postintegration comparisons with baseline studies. The effects on DORA metrics, defect density, code coverage, Mean time to recovery (MTTR), and number of violations were analyzed using descriptive statistics and the Wilcoxon signed-rank test. For four projects (N = 4 teams, 9–12 individuals per team), agentic AI integration reduced cycle times by 40–55% (difference median = -2.4 days, 95% CI [-3.1, -1.7], p = 0.01), test coverage by 11–45%, improvements in MTTR by 33–48% (difference median = -29 minutes, 95% CI [-38, -20], p = 0.02), and decreases in change failures by 7–11%. No compliance breaches were observed despite the higher release frequency. Agentic AI systems guided by policy are operationally valuable for enterprise software engineering, especially during the development, testing, and operation stages. Nevertheless, the findings are context-specific and require validation through stronger quasi-experimental approaches. However, the findings are context-specific and derived from a limited number of enterprise projects; therefore, they should be interpreted as indicative rather than broadly generalizable.
Agentic AI; DevSecOps; Empirical software engineering; Governance; Multiagent systems; Self-healing infrastructure
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