|Mahanim Hanid||Department of Quantity Surveying, Faculty of Built Environment, Universiti Malaya, 50603, Kuala Lumpur, Malaysia|
|Othman Mohamed||Department of Quantity Surveying, Faculty of Built Environment, Universiti Malaya, 50603, Kuala Lumpur, Malaysia|
|Maznah Othman||Department of Quantity Surveying, Faculty of Built Environment, Universiti Malaya, 50603, Kuala Lumpur, Malaysia|
|Mohd Suhaimi Mohd Danuri|
|Kho Mei Ye|
|Mohammed Ali Berawi||Department of Civil Engineering, Faculty of Engineering, Universitas Indonesia, Kampus UI Depok, Depok 16424, Indonesia|
This research study examines the CSFs in UIC to ensure the success of any collaboration. Thirteen success factors were evaluated by respondents from industry and public research universities in order to identify the most critical ones. Adopting a quantitative research strategy, both groups of respondents were selected based on their experience of involvement in UIC projects. Similarities and differences in the two university and industry perspectives were identified. Universities focused more on the quality of the researcher, commitment and financial support as the main factors in ensuring the success of the collaboration. As regards their industrial counterparts, some similar factors to the universities were highlighted. In addition, the industrial partners were concerned with constant communication and strong teamwork as the main ingredients of successful implementation of UIC projects. By understanding the similarities and the differences, a positive environment can be created and thus both parties will prioritize the relevant factors when conducting collaborative activities.
Critical success factors; Public research university; University-industry collaboration
1.1. Overview of UIC in Malaysia
In today's competitive and globalized business environment, the formation of UIC research is viewed as essential in building and maintaining companies’ competitive position. In this regard, the government of Malaysia is promoting a R&D and innovation culture (Yee et al., 2009) among researchers because of the benefits that accompany the implementation of UIC between organizations. With the increasing prevalence of UIC and its importance for the future success of both types of organization involved and for the national economy, it is essential to develop an in-depth understanding of the opportunities and pitfalls involved, and as well as the factors which drive its formation.
In Malaysia, UIC is a new phenomenon among researchers and is another platform for acquiring research grants. In the Ninth Malaysia Plan (9MP), it was acknowledged that there was a need to strengthen the National Innovation System (NIS) by creating and establishing closer links between universities and industry and also to increase the research & development (R&D) funding allocation under both National Plans. Doing this could help public universities to be more actively involved in research. This situation has occurred because of the reduction in national subsidies to universities, combined with the Malaysian government’s policy of encouraging self-reliance among universities to generate their own income (MOHE, 2007).
addition, the Secretary General of the Ministry of Higher Education in Malaysia
has emphasized the importance of partnerships between universities and industry
as a means of creating alternative funding in light of diminishing national
the introduction of UIC is believed in some quarters to have been beneficial,
in reality its establishment in Malaysia is still clearly lacking. Moreover,
successful collaboration is difficult to determine because of issues that lead
to barriers for partners to establish successful collaboration
Correspondingly, the research aims to identify the most critical success factors in UIC projects so that both parties will understand their roles and how to manage future collaborative relationships. This aim is supported by three objectives: to examine the current issues in university-industry collaboration projects in public research universities; to identify the CSFs of UIC projects in social science research at such universities; and to identify the differences and similarities between industry and university approaches to successful collaboration. The scope of the study covers research work in social science at public research universities involved UIC projects. The industrial collaborators were professional experts in various industries. The boundaries of the work were defined to ensure that the data collected were within the constraints of the investigation.
It should be highlighted that this study only focuses on the non-technology research area, which is something that has previously been missing. Therefore, no physical product that has a commercial value aspect is considered from the academic or industry point of view. Industry and researchers should endeavor to explore the non-technical and social science aspect value, especially from human and environmental aspects. The symbiosis created among the local researchers in Malaysian universities and professional experts from industry can be progressed based on the CSFs identified in this research. Obviously, neither party should concentrate on rewards and benefits, which are based on financial value, but instead consider the positive environment and other human and environmental aspects that can be gained when entering into collaborations.
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