Published at : 17 May 2024
Volume : IJtech
Vol 15, No 3 (2024)
DOI : https://doi.org/10.14716/ijtech.v15i3.5958
Muhammad Asrol | Industrial Engineering Department, BINUS Graduate Program – Master of Industrial Engineering, Bina Nusantara University, Jakarta, Indonesia, 11480 |
Industry 4.0 adoption in industry and business has grown extensively.
Supply chain had an opportunity to adopt Industry 4.0 in improving flexibility,
efficiency, and response to consumer demands. Considering Industry 4.0,
adoption in supply chain operations must be realized as an opportunity and
challenge for practitioners. Hence, this study conducted a systematic
literature review with a qualitative and quantitative approach to formulate
supply chain 4.0 dimensions and operations in assessing readiness for adopting
industry 4.0. A Preferred Reporting Item for Systematic Review and Meta-analyses
(PRISMA) and bibliometric analysis are performed to analyze the literature
related to industry 4.0 adoption in supply chain operations. This research
combined a qualitative and quantitative analysis in reviewing the literature to
deliver a broader benefit of Industry 4.0 in supply chain operations. This
study found 525 papers related to Industry 4.0. Moreover, only twenty papers
discussed supply chain specifically. Literature analysis using quantitative and
qualitative approach showed that industry 4.0 adoption in the supply chain is
limited to the maturity model with digital transformation. This study proposed
five comprehensive dimensions to capturing supply chain operations: technology
and information technology (IT) infrastructure, supply chain integration and
coordination, manufacturing operations and inventory, leadership and human
resources, and sustainability. The proposed dimensions for supply chain
operations are based on a conceptual analysis of literature. Further
verification and empirical analysis is needed to gain deeper insights. While
digital technology and transformation are the main focus of Industry 4.0
adoption in many sectors, supply chain management requires broader applications
as it involves various sectors and stakeholders. To further analyze this, a
readiness and maturity model needs to be developed to assess the adoption of
Industry 4.0 in the supply chain, taking into consideration the proposed
dimensions.
Industry 4.0; Maturity; Readiness; Supply chain; Systematic literature review
Supply chain management was first considered during the second world war to achieve an efficient operation. Ballou (2007) has defined the concept of Supply Chain Management (SCM) as coordinating stakeholder across product flow to achieve goals. Definitely, SCM organized 3 main flows, including product/material, cost, and information, with primary and secondary stakeholders (Asrol, Yani, and Taira, 2021). The supply chain goals are generally defined as two main focuses, fulfilling consumer demand and achieving maximum profit (Chopra and Meindl, 2013). Moreover, supply chain management and operations face a huge challenge to achieve an efficient and effective process to fulfil consumer demand.
During the
advancement of technology and information system, supply chain management is
improved. Since the concept of Industry 4.0 was first introduced in 2013 (Kagermann, Wahlster, and Helbig, 2013), supply
chain management with the advancement of technology and digital transformation
must be considered in the industry (Wagire et
al., 2021). As we know, Industry 4.0 is the new industrial
revolution into a digital and smart factory system that provides an opportunity
to adopt business intelligence and digital transformation in the business model
operation (Lasi et al., 2014). (Schumacher, Erol, and Sihn, 2016) put a strong
line of industry 4.0 as the integration of manufacturing systems among vertical
and horizontal stakeholders through digital transformation in the entire value
chain. Regarding these definitions, a supply chain as the integration of
stakeholders in the industrial production system must be prepared to adopt the
industry 4.0 revolutions to achieve benefits in winning competitive advantages.
The implementation
of Industry 4.0 offers exciting potential for the industry’s transformation.
Moreover, some considerations must be realized. One of the Industry 4.0
opportunity is to build a sustainable business model that is organized by
value, supply chain, customer relationship, efficiency, productivity, and
financial model (Dudukalov et al., 2021; De-Man
and Strandhagen, 2017). Scholars have provided the concept and practical
applications of Industry 4.0, e.g., blockchain and IoT for sustainable supply
chain (Esmaeilian et al., 2020; Alladi et
al., 2019), digital SCM to managing risk and disruption (Ivanov and Dolgui, 2020). Further, the supply
chain considerations in Industry 4.0 adoption need attention to support
business transformation and sustainability (Zhang et
al., 2021; Manavalan and Jayakrishna, 2019). a comprehensive
literature review is required to understand the effects of Industry 4.0 on the
supply chain regarding preparing to industry’s supply chain to adopt the
technology since practitioners lose of the initial stage to apply the concept
and technology (Shao et al., 2021; Kenge et
al., 2020). In this context,
a readiness level assessment is required to identify the current industry’s
performance in achieving supply chain 4.0 adoption.
Research on the readiness and maturity level
of Industry 4.0 in the supply chain has been conducted by several scholars. Caiado et al. (2021) and Monshizadeh et al. (2023) developed a fuzzy
system to assess readiness, while Lassnig et al.
(2021) proposed a SCOR-based readiness with a Likert-scale to evaluate
Industry 4.0 adoption. Azevedo and Santiago (2019) provided
a qualitative and quantitative assessment of Industry 4.0 adoption in
Manufacturing. Most of the research found that it is applied in small and
medium enterprises for manufacturing system assessment. The dimensions and
attributes to assess the readiness were limited to manufacturing operations and
avoiding the SCM perspective. Previous research has provided models with
various dimensions to assess the readiness level for Industry 4.0. Schumacher, Erol, and Sihn (2016) designed nine
dimensions to assess industry maturity and achieve Industry 4.0 adoptions
through surveys in related industries. Rajnai and
Kocsis (2018) proposed technology, culture, organization, and culture as
dimensions to assess Industry 4.0 readiness level. Machado
et al. (2019) evaluated the digital readiness and capability of
the industry with self-check tools to investigate the industry's maturity
level. Hizam-hanafiah, Soomro,
and Abdullah, (2020) proposed six
dimensions, including technology, people, strategy, Leadership, process, and
innovation, with technology being the most important dimension to assess
Industry 4.0 readiness
Various dimensions
and models to assess industry 4.0 readiness. Moreover, we found a lack of
applications to adopt for supply chain readiness (Lassnig
et al., 2021). Most of the dimensions adopted in the model focus
on the effect of digital technology and transformation, while the other supply
chain perspectives lack attention. In this case, it is required to define
dimensions to assess the current readiness level. Even though some literature
has provided dimensions and indicators for industry 4.0 adoption, as far as the
author's knowledge, there is scarce literature to define the supply chain
implementation, and it only focuses on digital technology and transformation.
Therefore, this research provides a systematic literature review (SLR) with a
combination of a qualitative and quantitative approach to formulate the supply
chain dimensions in adopting industry 4.0 implementation. This approach is
proposed to reduce the systematically biased result (Tangpong,
2011) and authors' subjective decision and lead to a valid research
mapping and gaps also further research recommendations.
The objective of
the research is to conduct a systematic literature review (SLR) with a
quantitative and qualitative approach to formulate the supply chain 4.0 concept
and readiness dimensions in adopting industry 4.0. Future research is also
provided to draw potential fields to be explored to fill the gap in the future.
The original contribution of the paper is to provide common dimensions applied
in industry 4.0 for supply chain implementation and propose a new comprehensive
dimension for supply chain 4.0 readiness.
This paper is
organized as follows: in section 2, the step-by-step systematic literature
review model is explored. Section 3, result and discussion, delivers a
systematic literature review analysis and provide future research discussion
and implementation. Finally, section 4 concludes the paper with contributions,
limitations, and recommendations for further research.
2.1. Research stages
Figure 1 Research framework
2.2. Data sources
Figure 2 Year of publication distribution of related literature
2.3. Data analysis and performed further research agenda
In the first stage,
literature is collected from Scopus and another database. For the Scopus
database, we apply two keywords: ‘industry 4.0 readiness’ and ‘industry 4.0
maturity’. Terms of maturity and readiness are found as the most keywords to
describe any industry 4.0 adoption in Industry (Frederico
et al., 2020). After moving some duplicate literature, we found
654 kinds of literature. We apply the screening and eligibility process by
removing articles from the conference homepage and excluding 113 irrelevant
articles.
We have 525 kinds of literature for
further statistical descriptive analysis to see the article types, sources and
publishers, and year of publication distribution. A quantitative with
bibliometric analysis is also applied using VOSviewer tools to find the
research gap and propose the supply chain 4.0 adoption in the industry. A
tabular list of relevant literature is provided to find supply chain dimensions
to apply in the industry. Finally, we synthesize the further research agenda in
implementing supply chain 4.0 in the industry. The further research agenda is
formulated based on the keywords networks and literature relations described by
Vosviewer, qualitative analysis of the previous research in industry 4.0 and
supply chain adoption, and proposed dimensions to assess supply chain 4.0
readiness. Further research agenda is focused on how to apply the dimensions
and research gap found in qualitative and quantitative analysis of previous
research.
3.1. Statistical descriptive of the relevant
literature
Figure 3 Publisher with ten papers and more with topic industry 4.0
Figure 4 Reviewed articles type distribution
Previous research has extensively described that industry
4.0 adoption is an opportunity to improve industrial operations and efficiency.
Moreover, most of the applications of Industry 4.0 operations are only focused
on the operations at the firms. As stated by (Frederico
et al., 2020) that there is a limited application of Industry 4.0
in the supply chain. Considering the definition of the supply chain by (Chopra and Meindl, 2013) and (Ballou, 2007),
supply chain management organizes many activities, internal and external, of
the firms which aim to improve efficiency and effectiveness, produce a
high-quality product and the lowest cost, and maximize profit, it is confirmed
that this subject is noteworthy to involve in industry 4.0 adoption. According
to Tripathi and Gupta (2021) and Dallasega,
Rauch, and Linder (2018), considering the supply chain in Industry 4.0
adoption can enhance business activities and transform the entire process from
manufacturing to distribution and sales.
A bibliometric analysis using VOSviewer was applied to
analyze the relevant literature quantitatively. Using a keyword network
analysis, we found that there are five clusters of keywords linked to each
other to Industry 4.0, as shown in Figure 5. A full counting method is applied
in this analysis to see the full links and contribution of the authors to the
keywords and article (Perianes-Rodriguez, Waltman,
and Van-Eck, 2016). We found that the relations between Industry 4.0 and
supply chain terms are scarce. It is also confirmed that the application of
Industry 4.0 in the supply chain is limited in the current literature and has
not been largely discussed. Our result also confirmed that the Industry 4.0
adoption in supply chain operation was mostly published after 2020, as
described in Figure 6.
Figure 6 The relations of Industry
4.0 and supply chain in literature
3.2. Reporting findings of
SLR on supply chain 4.0
The terms of Industry 4.0 has been largely
discussed in developing a system and business process. Industry 4.0 aims to
connect the system between a real and virtual factory with the cyber-physical
system and the Internet of Things to achieve efficient production. In terms of
the objective of the concept, research related to Industry 4.0 has been largely
found in the literature. Most of the research discusses the conceptual model,
maturity, and readiness level of the business in adopting Industry 4.0.
The Industry 4.0 also influences to the upstream and downstream of the
value chains (Asdecker and Felch, 2018),
offering a quick response to consumer demand (Manavalan
and Jayakrishna, 2019) and improving the supply chain flexibility and
transportation (Tjahjono et al., 2017).
In the context of carrying out the benefit of Industry 4.0, therefore the
supply chain operations must be considered in further Industry 4.0
applications. Moreover, the previous analysis clearly found that there is a
limited discussion about the supply chain in industry 4.0 adoption. Literature
extracted from the database shows that only a few papers contribute to supply
chain 4.0, as shown in Table 1.
Table 1 Literature contribution to supply chain 4.0
No |
Author
|
Main contribution |
Type |
1 |
(Tjahjono et al., 2017) |
Industry 4.0 increased
flexibility, quality standards, efficiency, and productivity. It was found
that not all parts of Industry 4.0 affect supply chain operations. |
Conference
proceeding |
2 |
(Asdecker and Felch, 2018) |
Formulate maturity model
for delivery process in the supply chain using supply chain operation
reference model. Maturity model is designed by the company’s production
strategy |
Journal Article |
3 |
(Dallasega, Rauch, and Linder, 2018) |
A review paper found that
Industry 4.0 improve productivity and enhances product development to
distribution processes of the supply chain |
Journal Article |
4 |
(Methavitakul and Santiteerakul, 2018) |
Developing dimensions and
sub-dimensions of Industry 4.0 performance assessment |
Conference
Proceedings |
5 |
(Krykavskyy, Pokhylchenko, and Hayvanovych, 2019) |
Identifying main drivers
in supply chain 4.0 and highlighting digital technology as the main driver. |
Journal Article |
6 |
(Machado et al., 2019) |
Provided a case study of
seven companies to assess the current industry 4.0 maturity level |
Conference
proceeding |
7 |
(Frederico et al., 2020) |
A review paper to
formulate a framework in the supply chain 4.0 maturity model with a limited
number of papers. |
Journal Article |
8 |
(Van Hoek et al., 2020) |
Find the opportunity to
adopt industry 4.0, human interaction in technology adoption, and
sustainability combination in supply chain 4.0. |
Journal Article |
9 |
(Hizam-hanafiah, Soomro, and Abdullah, 2020) |
A review paper that found
technology as the most important dimension in supply chain 4.0 adoption |
Journal article |
10 |
(Hajoary, 2020) |
Formulate ten dimensions
for Industry 4.0 readiness and maturity assessment |
Journal article |
11 |
(Agca et al., 2020) |
Formulate industry 4.0 and
supply chain 4.0 dimensions for maturity assessment |
Book |
12 |
(Hellweg et al., 2021) |
A review paper that
focuses on the digital technology dimension of supply chain 4.0 adoption |
Journal Article |
13 |
(Tripathi and Gupta, 2021) |
Interconnectivity is the
core of Industry 4.0 that enables it to be adopted in the supply chain |
Journal Article |
14 |
(Dudukalov et al., 2021) |
A statistical research
approach to provide evidence of the effect of digital transformation on the
supply chain |
Conference
Proceedings |
15 |
(Lassnig et al., 2021) |
Define the difference
between digital transformation in the supply chain for a small and large
company |
Journal article |
16 |
(Shayganmehr et al., 2021) |
Design an assessment
system of trust and coordination for supply chain readiness in industry 4.0
adoption |
Journal article |
17 |
(Khan et al., 2021) |
Using a knowledge-based
view approach to assess supply chain digitalization readiness level. |
Journal article |
18 |
(Reyes, Mula, and Díaz-Madroñero, 2021) |
Linking the lean supply
chain with Industry 4.0 in supply chain 4.0 implementation |
Journal article |
19 |
(Wagire et al., 2021) |
Developing a maturity
model to assess Industry 4.0 |
Journal article |
20 |
(Bentaher and Rajaa, 2022) |
Proposed an intelligent
supply chain framework based on a literature review |
Journal article |
Previous
scholars defend the one point that Industry 4.0 contributes to supply chain
operations, despite its lack of definition and applications. (Tjahjono et
al., 2017) And (Dallasega, Rauch, and
Linder, 2018) agreed that Industry 4.0 adoption might improve supply
chain flexibility, productivity, product quality, and distribution. Supply
chain operations have advantages to win competitive advantages and fulfilling
consumer expectations. Besides that, another research also found that the
implementation of Industry 4.0 in a supply chain may improve the
decision-making process and human-machine interaction system (Van Hoek et al., 2020; Manavalan and Jayakrishna,
2019).
Most of the literature provides the industry
4.0 maturity and readiness model assessment with various dimensions and models.
After the extraction process, Table 1 provides a supply chain 4.0 readiness and
maturity assessment with various dimensions. From the listed literature, this
paper draws a conclusion, as far as the author's knowledge, that previous
research was only focused on digital technology and transformation in assessing
supply chain 4.0 adoption. Most scholars (see: (Dudukalov
et al., 2021; Hellweg et al.,
2021; Khan et al., 2021; Lassnig et
al., 2021; Hizam-hanafiah, Soomro, and Abdullah, 2020; Gupta et al., 2020;
Krykavskyy, Pokhylchenko, and Hayvanovych, 2019))
stated that digital technology and transformation as the most important
dimensions in supply chain 4.0 adoption. Moreover, (Tjahjono
et al., 2017) delivered that the industry 4.0 adoption for the
supply chain is possible to support consumer demand fulfilment and
transportation. Focusing on industry 4.0 adoption in the supply chain for
digital technology and transformation is not a wise decision since the supply
chain is not only about the facility but also about the production process,
delivery, coordination, stakeholder, and distribution as defined in (Chopra and Meindl, 2013; Ballou, 2007).
3.3. Formulating supply chain 4.0
dimensions
In assessing supply chain 4.0 readiness considers complex factors, indicators must be defined in a specific manner. These indicators are compromised into groups called dimensions (Rajnai and Kocsis, 2018). To formulate supply chain 4.0 dimensions, literature that discussed industry 4.0 related to supply chain implementation is analyzed. Before, a list of literature that discusses supply chain 4.0 adoption has been delivered. After that, literature that focuses on the supply chain 4.0 maturity and readiness model is extracted. The literature that applied to supply chain 4.0 assessment provides a various number of dimensions as depicted in Figure 4.
Figure 7 Number of dimensions considered for supply chain
4.0 in literature
The number of dimensions in each research is
diverse. Most papers published before 2020 served less than 5 dimensions to
assess industry 4.0 and supply chain 4.0 readiness, while articles published
after 2020 provide 5-10 dimensions, except (Shayganmehr
et al., 2021) that focus on supply chain coordination. We found
that most research that proposed industry 4.0 adoption in supply chain adoption
has delivered dimensions. Moreover, it is limited to digital technology and
transformation.
The supply chain dimensions in industry 4.0
adoption readiness that is mentioned in the literature is limited. Since most
of the literature focus on digital technology and transformation, we proposed
new dimensions to assess supply chain 4.0 readiness to capture supply chain
operation completely. Five dimensions are proposed, Technology and IT
infrastructure, Supply chain integration and coordination, Manufacturing
operations and inventory, Leadership, and human resource and Sustainability.
Before, Hizam-hanafiah, Soomro, and Abdullah,
(2020) also clustered dimensions for industry 4.0 readiness assessment.
This research proposed dimensions for supply chain 4.0 readiness assessment
since it was limited to find in the literature. Table 2 shows the proposed
dimensions to assess supply chain 4.0 readiness. The first column provides
supply chain 4.0 dimensions from previous literature. We cluster dimensions
based on meaning and usage. Column 2 shows the number of dimensions that has
meaning and usage extracted from the literature. Proposed dimensions are
provided in column 3 based and general meaning and its relation to the previous
research dimensions.
Table 2 Proposed supply
chain 4.0 dimensions
Dimensions from
existing literature |
Number of
dimensions |
Proposed dimensions |
Information and communication technology
(ICT) policies, IT network Infrastructure, Technological structure,
Infrastructure, Technology, Autonomous system, Big data handling, Smart
manufacturing, industry 4.0 base technology, Digitalization of the vertical
and horizontal value chain, Innovative digital technology, Technology and
digitalization, Digital awareness, Cybersecurity, Technology, Learning
machine, End to end IT enabled planning, Digitalization of product equipment,
Technology levers, Technological advancements, Information technology. |
21 |
Technology and IT
infrastructure |
Collaboration, Supply chain integration,
Supply chain visibility, Connectivity, Coordination, Digitalization of
vertical and horizontal value chain, Partnership, Flexibility, Lead times,
Supply chain flow, Customers, Services, Supplier enabled, Supply chain
performance, Agility, Supply chain planning. |
16 |
Supply chain
integration and coordination |
Product and service-oriented, Real-time
monitoring and control, Value chain and processes, Business, Process and
method, Process performance requirements, Efficiency, Industrial improvement,
Cost, Asset, Lean manufacturing practice, Use of smart technologies in
logistics, Use of smart technologies in production, Manufacturing,
and Operations, Product, Business Model, Inventory control using real-time,
Inventory control, Use of smart technologies in the warehouse, and
Digitalization of product equipment. |
20 |
Manufacturing
operations and inventory |
Human resources, Organizational, Managerial,
and capability supporter, Skilled human resources, Startup culture,
Leadership, People, and Innovation. Worker IT skills, People and culture,
Organizational strategy, Talent for the future, Management strategy,
Enterprise transformation management, Strategic outcomes, Responsibility,
Management strategy, Training Policy, Strategy, and Organization, and
Innovation incubating. |
20 |
Leadership and
human resources |
The regulatory environment, Human resources,
People and culture, Regulations, Swift trust, Waste management and quality,
Sustainable development, Innovation capability, People and culture,
Sustainability, and Government support. |
11 |
Sustainability |
As
also stated in the previous research, technology, and IT infrastructure are the
most dimensions considered in supply chain 4.0. Using technology and IT
infrastructure in supply chain operations may improve stakeholders'
connectivity and information sharing to enhance supply chain effectiveness (Preindl, Nikolopoulos, and Litsiou, 2020). There
are twenty-one dimensions from previous research related to technology and IT
infrastructure. It is also confirmed that applying Industry 4.0 to the supply chain
should pay attention to technological advancement and infrastructure. Further,
technology is not the only dimension to consider in supply chain 4.0 adoption.
This research found that supply chain
integration and coordination and Manufacturing operations and inventory are
also needed to consider in supply chain 4.0 since its operations involve many
stakeholders. Integrations and coordination using Industry 4.0 technology are
still distant, even if it may improve supply chain performance and competitive
advantages (Preindl, Nikolopoulos, and Litsiou, 2020;
Asrol et al., 2018). In this context, supply chain integration
and coordination are clustered based on any dimensions from previous research
that are related to the dimensions. It is found that sixteen dimensions from
previous research clustered into supply chain integration and coordination
which confirmed that this dimension has not been considered, even though the
context is supply chain operations.
For the manufacturing operations and
inventory, it is found that twenty dimensions from previous research related to
this proposed dimension. In other research, (Sanders,
Elangeswaran, and Wulfsberg, 2016) also consider Industry 4.0 in
Manufacturing operations with a lean approach, which illustrates this scope is
necessary to be included in the supply chain 4.0 modelling. We proposed
Manufacturing operations and inventory due to fulfilling industry 4.0 requirements
in the focal company in the supply chain. Manufacturing operations and
inventory involve warehouse operations, productions process and models,
efficiency, business model, and smart technology practice in the supply chain,
which mostly deal with industry 4.0 adoption.
Leadership and human resource dimension are
proposed to deal with resources capability in organization, innovation, and
technology (Chumnumporn et al., 2022; Naruetharadhol
et al., 2022). We found twenty dimensions from previous research
related to this proposed dimension. Human interaction and organization with
good Leadership may assist industry 4.0 adoption in supply chain operations.
Table 3 Previous research related to proposed dimensions