|Mohsen Mohammadi||Esfarayen University of Technology|
|Muriati Mukhtar||Universiti Kebangsaan Malaysia|
Process modeling; Service-oriented architecture; Supply chain process
The 21st century business environment has to face the challenge of ever increasing uncertainties in SCM. These uncertainties have forced enterprises to utilize e-supply chains. In this challenging context, business administrators prioritize more novel business processes and IT requirements, which, in turn, lead to more complicated SC processes. SC processes have, throughout time, shifted toward IT-based business processes in respect to the SOA to augment the agility, integration, and flexibility of IT-based applications in enterprise networks. Thus, enterprises have embarked on the implementation of integrated ISs to support their business processes.
Accordingly, SOA, as a highly capable paradigm in IT, has been increasingly used in SCM and enterprise ISs. In this regard, using Web service technologies leads to the creation of innovative patterns for the interpretability and integration of the processes and services.
To address the problems involved in modeling the SC process, several reference models have been proposed and designed in the domain of SCM. These reference models support different stages of information system development. Some of the reference models, which have been highly acknowledged in industry and business, are the MIT Process Handbook, SCOR, GSCF, VRM, CPFR, ISA-95, and SAP. However, the aforementioned reference models do not support the coordination and interaction of process models in detail. Nor do they support a service-oriented approach in SC process modeling.
Overall, an appropriate methodology is needed for business process modeling, specifically in respect to the SOA approach. Moreover, the methodology must possess applicability for a variety of users, such as business managers, process analysts, and IT specialists. The survey of previous research on modeling methodology for SCM revealed that there is a need to focus more attention on the details of a process model which has to support the service-oriented view. Appropriate tools, proper methodologies, and formal modeling languages are the basic requirements for handling the problems of process modeling in order to procure a comprehensive and transparent SC process model. It has to be noted that no modeling construct can thoroughly cover different aspects of a process model. Hence, to represent a process model transparently and accurately, it is essential to use specific worksheets, a proper reference model, and a set of appropriate modeling languages to address IS modeling issues. Moreover, in the field of SC process modeling, future researchers should consider the integration of business logic with business rules as well as performance metrics, which would improve the performance of the SC process.
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