• Vol 4, No 1 (2013)
  • Industrial Engineering

Effect of Information Communication Technology on Human Resources Productivity of The Iranian National Oil Company

Mohammad Abaee Shoushtary


Cite this article as:
Shoushtary, M.A., 2013. Effect of Information Communication Technology on Human Resources Productivity of The Iranian National Oil Company. International Journal of Technology. Volume 4(1), pp. 56-62
168
Downloads
Mohammad Abaee Shoushtary Department of Industrial Engineering, Yazd University, Yazd, Iran
Email to Corresponding Author

Abstract
image

The present study’s goals are to investigate the effect of Information Communication Technology (ICT) dimensions on work force productivity. The statistical population of the study was all managers and staff members working in different areas related to ICT of Iranian National Oil Company in 2010-2011 (N> 11000). A questionnaire (with Cronbach’s Alpha coefficient of 75%) was used as the data collection method. The findings of the study indicated that the dimensions of ICT affect human resources productivity. The demographic variables of education level and the type of available jobs had effects on the Internet dimension of human resources productivity of the company.

Human Resources Management, Information Communication Technology, Productivity

References

Battisti, G., Iona, A . 2009. The UK productivity gap in the service sector: do management practices matter?. International Journal of Productivity and Performance Management, Volume 58, Number 8, pp. 727-747.

Brady, M., Fellenz, M., Brookes, R. 2008. Researching the role of information communication technology (ICT) in contemporary marketing practices. Journal of Business & Industrial Marketing, Volume 23, Number 2 , pp. 108-14.

Carr, N.G. 2003. IT doesn’t matter, In: Harvard Business Review, Volume 81, Number 5, pp. 41-9.

Chibelushi, C., & P. Costello. 2009. Challenges facing ICT-oriented SMEs. Journal of Small Business and Enterprise Development. Volume 16, Number 2, pp. 210-239.

Deeter-Schmelz, & D., Kennedy, K. 2004. Buyer-seller relationships and information sources in an e-commerce world. Journal of Business & Industrial Marketing, Volume 19, Number 3, pp. 188-96.

Folinas, D. 2007. A conceptual framework for business intelligence based on activities monitoring systems. International Journal of Intelligent Enterprise, Volume 1, Number 1, pp. 65.

Geiger.S., & Turley, D. 2003. Personal selling as knowledge-based activity: communities of practice in the sales force. Irish Journal of Management, Volume 26, Number 1, pp. 61-71.

Gichoya. D. 2005. Factors Affecting the Successful Implementation of ICT Projects in Government. Electronic Journal of e-Government, Volume 3, Number 4, pp 175-184.

Grandon. E., & Pearson. J.M. 2004. Electronic commerce adoption: an empirical study of small and medium US business, Information and Management, Volume 42, Number 1, pp. 197-216.

Harris. T. E., & Nelson. M. D. 2008. Applied organizational communication: theory and practice in a global environment. New York: Lawrence Erlbaum Associates, Taylor & Francis Group.

Hirsch helm, R. A. 1986. The Effect of A Priori Views on the Social Implications of Computing:The Case of Office Automation Oxford, Institute of Information Management, Oxford, U.K. OX1 5NY Computing Surveys, Volume 18, Number 2.

Josephine, A., & Iwe, J. 2005. Enhancing women’s productivity in the library and information sector in Nigeria. The Electronic Library, Volume 23, Number 3, pp. 319-332.

Karadag. E., & Dumanoglu. S. 2009. The productivity and competency of information technology in upscale hotels. The perception of hotel managers in Turkey. International Journal of Contemporary Hospitality Management, Volume 21, Number 4, pp. 479-490.

Koning. J., & Gelderblom. A. 2006. ICT and older workers: no unwrinkled relationship. International Journal of Manpower, Volume 27, Number 5, pp. 467-490.

Law. R., & Jogaratnam. G. 2005. A study of hotel information technology applications. International Journal of Contemporary Hospitality Management, Volume 17, Number 2/3, pp. 170-80.

Li. E. 1995. Marketing information systems in US companies: a longitudinal analysis. Information and Management, Volume 28, Number 1, pp. 13-31.

Loukis. E., & Sapounas. I. 2004. The impact of information systems investment and management on business performance in Greece. In: Proceedings of the 13th European Conference on Information Systems (ECIS), Ragensburg.

Maguire. S., Koh. S., Magrys. A. 2007. The adoption of e-business and knowledge management in SMEs. Benchmarking: An International Journal, Volume 14, Number 1, pp. 37-58.

Martin. L., Matlay. H. 2001, Blanket’s approaches to promoting ICT in small firms: some lessons from the DTI ladder adoption model in the UK. Internet Research, Electronic Networking Applications and Policy, Volume 11, Number 5, pp. 399-410

Ndou V. 2004. E-Government for developing countries: Opportunities and challenges, City University of Hong Kong, Erasmus University of Rotterdam and University of Nebraska at Omaha. Available online at .

Obra. A., Camara. S., Melendez. A. 2002. Internet usage and competitive advantage: the impact of the internet on an old economy industry in Spain. Benchmarking: An International Journal, Volume 12, Number 5, pp 391-401.

Pavic. S., Koh, S. C. L. Simpson. M., Padmore. J. 2007. Could e-business create a competitive advantage in UK SMEs?. Benchmarking: An International Journal, Volume 14, Number 3,pp. 320-51.

Phuong. Th. 2008. Internet use, Customer Relationships and loyalty in the Vietnamese travel industry. Asia Pacific Journal of Marketing and Logistics, Volume 20, pp.190-210.

Rensena. C.G., Fountasb. S., Nashf. E., Pesonend L., Bochtisa D., Pedersene, S.M., Bassoc. B.,

Blackmoreg. S.B. 2010. Conceptual model of a future farm management. Information System: Computers and Electronics in Agriculture, Volume 72 , pp. 37–47.

Williams, M.D., & Clark, L. 2007. Retailers lead rise in IT spending growth. Computer Weekly, 5 June, 2007.

Yang, K.H., Lee, S.M., Lee, S. 2007. Adoption of information and communication technology. Industrial Management & Data Systems, Volume 107, Number 9, pp. 1257-75.

Zafiropoulos. C., Vrana. V., Paschaloudis. D. 2006. Research in brief the internet practices analysis from Greece. International Journal of Contemprorary Hospitality Management, Volume 18, Number 2, pp.156-163.

Table of Contents