TY - JOUR T1 - How Kansei Engineering, Kano And QFD can Improve Logistics Services AU - Markus Hartono,Amelia Santoso,Dina Natalia Prayogo JO - International Journal of Technology VL - 8 IS - 6 SP - 291 EP - 319 PY - 2017 DA - 2017/12/27 SN - 2087-2100 DO - https://doi.org/10.14716/ijtech.v8i6.689 UR - https://ijtech.eng.ui.ac.id/article/view/689