TY - JOUR T1 - The Extended Integrated Model of Kansei Engineering, Kano, and TRIZ Incorporating Cultural Differences into Services AU - Markus Hartono JO - International Journal of Technology VL - 7 IS - 1 SP - 291 EP - 319 PY - 2016 DA - 2016/01/30 SN - 2087-2100 DO - https://doi.org/10.14716/ijtech.v7i1.1789 UR - https://ijtech.eng.ui.ac.id/article/view/1537