@article{ijtech-1537,
				title={The Extended Integrated Model of Kansei Engineering, Kano, and TRIZ Incorporating Cultural Differences into Services},
				author={Markus  Hartono},
				volume={7},
				number={1},
				year={2016},
				month={Jan},
				pages={97-104},
				DOI={https://doi.org/10.14716/ijtech.v7i1.1789},
				journal={International Journal of Technology},
				ISSN={2087-2100}}